Shipping policy

Shipping Information:

  • Please note that we do not ship to P.O. boxes or APO/FPO addresses at this time.
  • Currently, we only offer shipping within the United States.

 

Shipping Method:

  • Orders are typically shipped within 10-14 business days (Monday to Friday) using DHL, USPS, WANB & YunExpress.

 

Handling Time:

  • Our handling time is 1-3 business day (Monday to Friday).

 

 

Shipping Rates:

Shipping cost is based on your order. Please note that shipping costs can be calculated on the checkout page.

Rate name Condition Transit time Price
Economy $50.00 and up 5 to 8 business days Free
Economy 0lb–5lb 5 to 8 business days
$4.90 USD
Economy 5lb–70lb 5 to 8 business days
$19.90 USD
Standard 0lb–1lb 3 to 4 business days
$6.90 USD
Standard 1lb–5lb 3 to 4 business days
$9.90 USD

 

 

Shipping Status:

Once your order has been shipped, you will receive a shipping confirmation email containing your tracking number.

If you do not immediately receive the shipping confirmation email, please don't worry. We are aware of the delivery date or date range provided during checkout, and we assure you that your items will be delivered within that timeframe.

 

Order Changes:

If you need to make any changes to your order, kindly contact us promptly. Please note that custom and pre-ordered items cannot be exchanged for other designs.

 

 

Item Not Received:

In the event that you have placed an order but have not yet received it, even though the tracking status indicates delivery, we recommend contacting the carrier to locate your package. Once the item is in the carrier's possession, we have limited control over its delivery. If the issue persists, please reach out to us at info@carolinasbeaches.store.

 

 

Customer Support: 

 

Last updated: March 31, 2024